What is the term used for the process by which a client retrieves medical records from a veterinary practice?

The term for the process by which a client retrieves medical records from a veterinary practice is known as medical record release. This term specifically refers to the act of providing access to a client for their pet's medical history, ensuring they receive the necessary documentation for continued care or consultation with another veterinary practice.

Medical record release is an important aspect of veterinary practice management as it involves legal compliance and maintaining client confidentiality while allowing clients the ability to manage their pet's healthcare needs effectively. This process generally requires that the practice has proper authorization from the client to release the information, aligning with regulations concerning privacy and patient information management.

Other terms mentioned, such as medical record retention, refer to the practice of keeping medical records securely over time, which is critical for record-keeping but does not relate to the act of clients obtaining records. Client information retrieval is not a recognized term in this context and does not accurately describe the official process. Record transfer protocol is more concerned with the logistics and methods by which records are transferred, which may include the medical record release but does not specifically identify the client’s action of retrieving records.